Contact Us

We're a small team — we reply fast. Usually within a few hours on working days.

Registered Business Address

For Providers

Having trouble with your node agent, payouts, or installation? Email support@gridshare.in with:

• Your registered name and UPI ID
• Your node ID (shown in your provider portal)
• A brief description of the issue

For Buyers

Issues with instances, billing, or wallet? Email support@gridshare.in with:

• Your registered email
• The instance ID (shown in your dashboard)
• Screenshots if relevant

Response Times

• Support queries: Within 24 hours (Mon–Sat, 9AM–7PM IST)
• Billing / refund requests: Within 2 business days
• Legal / privacy requests: Within 30 days as required by DPDPA
• Security disclosures: Initial response within 48 hours